Pony Jorgensen warrants for the original purchaser’s lifetime that all of its products will be free from defects in material and workmanship in their normal usage solely as consumer hand tools with reasonable load applied by hand. Pony Jorgensen will replace any product that proves not to meet this warranty.

For warranty claims, please contact us through our support page, by calling 800-776-2228 or by writing to us with a copy of the original receipt details available:

Pony Jorgensen
ArrowFastenerCompany, LLC
271 Mayhill Street
Saddle Brook, NJ 07663
Attn: Product Warranty Department

Other Warranty Terms

This Limited Warranty does not cover product normal wear and tear or damage from misuse, abuse or neglect.

Labor charges incurred by a consumer to repair products are not covered.

Limitation of Liability. THIS WARRANTY STATES SELLER’S ONLY RESPONSIBILITY AND LIABILITY FOR PRODUCT DEFECTS. SELLER SHALL NOT BE RESPONSIBLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT, TORT, OR Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion and limitation may not apply to you.

This Limited Warranty gives you specific legal rights, and you also may have other rights which vary from state to state. In Canada, the above provisions are not intended to operate where prohibited by law and do not preclude the operation of any applicable provincial protection statute which may in certain circumstances extend the express warranty herein.

Please use care and wear protective eyewear for safety when using any PONY JORGENSEN products.